Merchandise Return and Refund Policy
Returns without a FinNiche Merchandise Authorization will be refused upon receipt. Returns with missing packaging, paperwork or missing/invalid product or damage will not be processed.
To request a FinNiche Merchandise Authorization, please email FinNichejewels@gmail.com with the following details:
Description of Item:
Reason For Return and Condition of Item:
- Specific categories of Diamonds and jewelry purchased may not be returned for credit, or can be exchanged within 15 days with a FinNiche Merchandise Authorization.
- Custom orders and sized or engraved jewelry are final sale and are not eligible for return or exchange.
- Shipping fees are non-refundable.
- To be eligible for return, items must be in their original purchase condition and include all product documentation.